My Bookings

From here you can check your most recent bookings, including your last swim. This may be useful if you have mislaid the booking details as it includes the Booking Reference together with the Lane number, or whether you cancelled it.

Firstly we need to know the two numbers printed on your gate card.  The prefix number starts with a “K” and is followed by 4 digits (it is probably best to include the “K”).  The second number is usually 7 digits long.